What dcTrack 9.3.7 changes for administrators: restores, integrations and sensors
dcTrack 9.3.7 Administrator Changes: Key Features
Data centre administrators face critical challenges when managing backups and system integrations. Uncontrolled restore operations can inadvertently sync with production environments, risking data conflicts and operational disruptions. dcTrack 9.3.7 addresses these pain points with enhanced administrative controls.
The latest release introduces the ability to disable integrations during backup restoration, preventing unwanted production synchronization. With improvements focused on ease of use and integration management, administrators gain granular control over restore operations and sensor management, streamlining routine maintenance tasks.
What dcTrack 9.3.7 changes for administrators: restores, integrations and sensors
Sunbird announced dcTrack 9.3.7 on 19/10/2026. The release gives administrators an option to disable integrations when restoring a backup, so that a restore does not sync with production systems.
Most of dcTrack 9.3.7 is about control for the people who run it. Sunbird groups its changes under ease of use and integration, and the release notes add a longer list. This piece covers what changed, what the release notes say about upgrading, and what they leave out.
Restoring a backup without syncing
The new option lets an administrator disable integrations when restoring a backup. Sunbird’s stated reason is that a restore should not sync with production systems.
The release notes give two upgrade routes, the bin file in the GUI and an ISO installation that uses backup and restore. Sunbird does not link the new option to upgrades, but the second route does involve a restore.
Pause versus unlink
Pausing an integrated asset is temporary. Unlinking is permanent. Both apply between dcTrack and ServiceNow or other external systems, and Sunbird describes the purpose as preventing unwanted sync activity.
The release notes say this covers the ServiceNow and UniversalConnector G2 connectors, and that a file import can do the same for an external CMDB.
Three controls for administrators
Sensors and grids
A sensor discovered by Power IQ no longer has its height in rack defaulted to the middle of the rack. The height is left unset. In the 3D Floor Map an unset sensor sits at the cabinet floor, where it is easy to find and set correctly.
Grid customisations on many detail-page subtabs now save automatically for each user, covering sorting, column order, width and visibility. Filtering is not saved. Port Alias and Port Status can be updated by import and appear in the power and data port ODBC views.
The rest of the release
| Disable integrations on restore | Administrators can turn integrations off when restoring a backup, so the restore does not sync with production systems. |
| Pause or unlink | Integrated assets can be unlinked from ServiceNow or other external systems, temporarily or permanently. File import does the same for an external CMDB. |
| Power IQ sensor placement | Height in rack is no longer defaulted to the middle. Unset sensors sit at the cabinet floor in the 3D Floor Map. |
| Grid customisations | Sorting, column order, width and visibility save per user on detail-page subtabs. Filtering is not saved. |
| Port Alias and Port Status | Updatable by import and present in the power and data port ODBC views. |
| Red Hat OpenShift | dcTrack can be deployed as a containerised application on OpenShift. |
| OAuth2 scopes | Supported for ServiceNow and UniversalConnector G2 integrations. The setting is optional. |
| Trend charts from external data | Dashboard widgets can chart time-series data from sources connected through UniversalConnector G2. |
| Smaller changes | Public API recognises a Make alias when a model is created. The audit log and user list take an inclusive date range. The ServiceNow connector lets you choose how CI tables are selected, and Make and Model field mappings are no longer required. |
| Security | Server-side access controls on an internal API, a fix that stops one user opening another user’s private gauge widget by URL, and a fix to customer dashboard widget parameters for limited-permission users. Read the release notes for the full list. |
What to check before you upgrade
The release notes list 9.0.2, 9.1.x, 9.2.x, 9.3.0, 9.3.1 and 9.3.5 as direct upgrade starting points. Version 9.0.1 or older goes to 9.0.2 first. Back up before you start, and install the latest versions of any business rules you use from the add-ons site. The notes also warn that ODBC users may need updated drivers, because the database version has moved from PostgreSQL 9.6 to 12.1.
The update is available to customers with a valid maintenance contract, on subscription or perpetual licences. Sunbird’s announcement gives no pricing and we have not tested the release, so everything above comes from Sunbird’s own documents.
Frequently asked questions
What is new in dcTrack 9.3.7?
Sunbird announced dcTrack 9.3.7 on 19/10/2026. Administrators get an option to disable integrations when restoring a backup, and can pause or permanently unlink integrated assets between dcTrack and ServiceNow or other external systems. Grid customisations on detail-page subtabs save automatically for each user, Port Alias and Port Status can be imported, and dcTrack can be deployed as a containerised application on Red Hat OpenShift.
Why would you disable integrations when restoring a dcTrack backup?
Sunbird added the option so that a restore does not sync with production systems. It is an administrator setting that is chosen when a backup is restored.
What is the difference between pausing and unlinking an integrated asset in dcTrack 9.3.7?
Pausing is temporary and unlinking is permanent. Sunbird describes both as a way to prevent unwanted sync activity between dcTrack and ServiceNow or other external systems. The release notes say this applies to the ServiceNow and UniversalConnector G2 connectors, and that a file import does the same for an external CMDB.
What happens to Power IQ sensors in the 3D Floor Map in dcTrack 9.3.7?
A sensor discovered by Power IQ no longer has its height in rack defaulted to the middle of the rack. The height is left unset, and the sensor appears at the cabinet floor in the 3D Floor Map until someone sets the correct height.
Which versions can upgrade directly to dcTrack 9.3.7?
The release notes list 9.0.2, 9.1.x, 9.2.x, 9.3.0, 9.3.1 and 9.3.5 as direct starting points, using the bin file in the GUI or an ISO installation with backup and restore. Version 9.0.1 or older must upgrade to 9.0.2 first. Back up the system before upgrading.
Who can download dcTrack 9.3.7?
Sunbird says the update is available worldwide, on subscription or perpetual licences, to customers with a valid maintenance contract. The upgrade file is on Sunbird’s support portal. Sunbird does not publish pricing in the announcement.
Check your upgrade path
Enova Technologies is an authorised Sunbird DCIM partner in Singapore. Tell us which dcTrack version you run and which integrations are live, and we will check your upgrade path against the release notes.
Ask about dcTrack 9.3.7Sources: Sunbird, Now Available: dcTrack 9.3.7, 19/10/2026, and the dcTrack 9.3.7 Release Notes linked from that post.
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eNOVA Technologies is Singapore's specialist distributor for data centre IT management solutions, representing Adder, Guntermann & Drunck, Raritan, Sunbird, ZPE Systems, and VuWall across Singapore and Southeast Asia. Our technical content is produced with AI assistance and reviewed by our in-house team before publication.
This article was produced with AI assistance and reviewed by the eNOVA Technologies team. All technical claims are verified against manufacturer documentation.
